INTRODUCTION

- I haven't received my confirmation email yet
Your confirmation email needs to be processed, can take 1 day. If you haven't received it there is a good chance it may have been wrongly identified as spam (especially hotmail addresses). Please check your junk or spam folder first before contacting us. If you haven't received your confirmation email, call us or send us a e-mail. Think that we take 1 day to answer the bookings.
- My city destination has changed, how do I change my booking?
If you change hotel or number of people in your holiday you must let us know in advance by e-mail.

FIRST TIME EASY-VISITORS

- Easymalagataxi.com Terms and Conditions
You can find our terms and conditions here.
- How do I know your site is secure?
Ordering through Easy Málaga Taxi couldn't be safer. We have a secure certificate that encrypts all sensitive information during transport across the internet. This makes it impossible for people to read any of your details. There are logos provided on the ordering page just to remind and prove to you the site is secure.
- How do I order a transfer through your site?
Ordering a transfer through the site is simple. Select your destination requirements from the main menu on the homepage, then fill the form and send us. For prices and types of transfers look the seccions.

FLIGHTS

- My flight times have changed, what do I need to do?
Send us urgent a e-mail with the changes book@easymalagataxi.com. Please give us as much advance warning as possible.
- What happens if my flight is delayed?
As well as flight times, when you book you are also required to supply flight codes. Local agents abroad use these flight codes to check exactly when your flight will arrive. The agent should know exactly when to expect you .

EASY GENERAL

- What do I do when I arrive abroad?
Generally when you exit the plane, collect your luggage then make your way out of luggage reclaim. The local agent or transfer supplier specified on your voucher will be waiting with a paper and your name. Approach the agent and tell them your surname, presenting them with your easy malaga voucher. The agent will then guide you to your form of transport.

PAYMENT METHODS

- What methods of payment do you accept?
Our taxi drivers accept only cash in euros!

PRICES

- Are prices per person or is that the total price?
When you search for availability of a transfer, the prices you see are the TOTAL PRICE of your booking. We firmly believe that the price you see is the price you pay!
- Aren't your prices really cheap?
Yes. We work very hard to bring you the cheapest prices we can on easymalagataxi.com.
We don't pay for any advertising and rely on customers finding us through search engines or other holiday sites. This saves us having to inflate our prices to cover those costs. Tell your friends, family, neighbours and workmates! Help us spread the word!
- What if I have a problem with the site?
If you have any problem with the website, or question you haven't found the answer for here, please send us a e-mail at book@easymalagataxi.com.